We have a 30-day return policy for new and never worn items, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at gracie@conservancyonline.com. Please note that returns will need to be sent to the following address: P.O. Box 128139, Nashville, TN 37212 If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at gracie@conservancyonline.com.